Shipping policy
Shipping Policy
Last updated: 27 September 2026
We ship 107 Olive Oil from Umbria, Italy.
Dispatch Times
Orders for products that are in stock are normally dispatched within 1 week of the order being placed.
During especially busy periods, dispatch may occasionally take a little longer. If there is a significant delay, we will contact you.
Preorders
Products offered as preorders are not dispatched within our normal one-week dispatch period.
Preorders are shipped according to the expected shipping date or shipping period stated on the relevant product page.
For harvest preorders, timing may depend on the harvest, milling, bottling and other agricultural conditions. If the expected shipping date changes materially, we will inform affected customers as soon as reasonably possible.
Delivery Times
Delivery times vary depending on the destination and carrier.
Any delivery times shown at checkout or in shipping confirmations are estimates and begin once the order has been dispatched.
We cannot guarantee a specific delivery date unless we have expressly agreed one with you.
Shipping Costs
Shipping costs are calculated and displayed during checkout before you complete your order.
The available shipping options and prices may vary depending on the destination and size of the order.
Tracking
Where tracking is available, you will receive tracking information after your order has been dispatched.
Please allow some time for the carrierās tracking system to update after you receive the shipping confirmation.
Delivery Address
Please check your delivery address carefully before placing your order.
If you notice an error after ordering, contact us as soon as possible at hello@onehundredandseven.com.
We will try to make changes before dispatch, but we cannot guarantee that an address can be changed once an order has entered fulfilment or has been handed to the carrier.
Damaged Parcels
If your parcel arrives damaged, a bottle is broken or leaking, or something is missing from your order, please contact us as soon as reasonably possible at:
Please include your order number and, where possible, photographs of the parcel, packaging and product.
We will review the issue and provide the appropriate solution.
Failed or Refused Deliveries
If a parcel cannot be delivered because the delivery address provided was incorrect or incomplete, or because delivery was repeatedly refused or not collected, additional shipping costs may apply if the order needs to be sent again.
This does not affect your statutory consumer rights.
International Deliveries
We currently ship only to destinations made available during checkout.
For deliveries outside the European Union, local customs duties, import taxes or other charges may apply. Unless expressly stated otherwise, these charges are the responsibility of the recipient.
Returns
For information about returns and your right of withdrawal, please see our Terms and Conditions and Refund Policy.
For ordinary change-of-mind returns, the customer is responsible for the direct cost of returning the goods.
If the goods arrive damaged, defective, incorrect or otherwise non-conforming, please contact us before returning anything.
Contact
For questions about shipping or delivery, contact:
Poggio Pinzone S.S.
Trading as 107 Olive Oil
Vocabolo Poggio Pinzone, Loc. Mongiovino Vecchio
06064 Panicale (PG)
Italy
Email: hello@onehundredandseven.com
Codice Fiscale: 06589380580